Care Team

Care Team

Dr. Bethany JacksonMD – Endocrinologist

Born and raised in rural Lamar County, Alabama; Dr. Jackson attended medical school at UAB and internal medicine residency at Carolinas Medical Center in Charlotte, NC. Deciding to specialize in Endocrine, Dr. Jackson attended the Medical College of Georgia in Savannah, GA for her fellowship. Recruited by ECM Hospital (now North Alabama Medical Center), Dr. Jackson returned to Alabama in 2014 to practice in Florence.

In 2016 she and her husband opened The Florence Endocrine Clinic; a privately owned, outpatient Endocrine clinic.

When she’s not seeing patients, Dr Jackson enjoys hiking in the Smokey Mountains and the Pacific Northwest with her husband, daughter, and dogs.

Jessica McCaffertyCRNP – Nurse Practioner

A native of Muscle Shoals, Jessica earned her Bachelor of Science in Nursing from the University of North Alabama in 2010. While working with orthopedic and neurology patients at St. Vincent’s in Birmingham, she decided to further her education. She completed her Master of Science in Nursing from Troy University in 2013. Her family then decided to return to their hometown, Muscle Shoals.

Jessica has been with Florence Endocrine Clinic since 2016. In her spare time, she enjoys dogs, sloths, and spending time with her family.

In Jessica’s spare time, she enjoys watching true crime documentaries, spending time with her family, and helping break glass ceilings.

Erica ConleyCRNP – Nurse Practioner

A native of Muscle Shoals, Erica earned her Bachelor of Science in Nursing from the University of North Alabama in 2010. She then worked as a registered nurse in Internal Medicine/Nephrology at Huntsville Hospital while she obtained her Master of Science in Nursing from Troy University. She graduated in 2014.

Erica worked in the primary care setting until July 2019 when she joined the staff at Florence Endocrine Clinic. In her spare time she enjoys spending time with her husband and two children.

When she’s not working at the Clinic, Erica enjoys watching her children play sports and serving in her Church.

Joshua JacksonPhD - Practice Administrator/Certified Pump Trainer

Joshua holds a PhD in Computer Engineering and a Masters in Electrical Engineering, and worked for several years in industrial embedded product research and development. After moving to the Shoals in 2014, Joshua consulted on mobile app development and product development for several local companies. Since transitioning to healthcare, Joshua has been credentialed as a certified insulin pump trainer with Medtronic, Insulet OmniPod, and Tandem.

Joshua serves as the Diabetes Technology Educator, Practice Administrator, and IT Administrator for the Florence Endocrine Clinic. Together with his wife Bethany, Joshua opened the Florence Endocrine Clinic in 2016.

When he’s not training patients on their insulin pumps, Joshua enjoys bird hunting, salt water fishing, and hiking with his wife and daughter.

Tasha AdamsRN - Nurse

Born and raised in Sheffield, Tasha worked as an MA in both ophthalmology and internal medicine before pursuing an RN degree at NWSC. Tasha began working for Dr Jackson in 2015 and followed Dr Jackson when the Florence Endocrine Clinic was opened, she works as an RN specializing in new patient intake and education.

When she’s not teaching about diabetes, Tasha enjoys off-roading with her family and relaxing outdoors.

Holden GrimesRN - Nurse

Born and raised in Moulton, Holden pursued an early career in the medical field starting as a surgical technologist before returning to NWSC for an RN degree. Holden has worked in surgery, nursing, and occupational health.

Holden joined the Florence Endocrine Clinic in 2018 as an RN.

Holden enjoys traveling in addition to working on the Village School project in Sheffield.

Terri BoltonMedical Assistant

Born and raised in Belgreen, Terri attended NWSC LPN school and began her career in the medical field.

Terri joined the Florence Endocrine Clinic in 2018 as a medical assistant.

Terri enjoys looking for arrowheads and spending time outdoors with her grandchildren.

Monica CopelandMedical Assistant

Monica graduated from Rogers high school in 2011 and began a career in the medical field. Monica has completed both her CNA and her MA.

Monica joined the Florence Endocrine Clinic in 2021 as a medical assistant.

Monica loves spending time with family and friends, and enjoys exploring nature trails with her son and dogs.

Bridget BaskinsSonographer

Born and raised in Florence, Bridget graduated from Brooks High School. She attended Wallace State, completing a degree in diagnostic medical sonography.

Bridget joined the Florence Endocrine Clinic in 2020 as an ultrasound sonographer after working at Athens-Limestone, Crestwood, and Russellville Hospitals.

Bridget enjoys spending time with her sons and being active in her Church.

Mandy PurserFront Office

Born and raised in Hamilton and Red Bay, Mandy began a career in Phlebotomy in 2014.

Mandy has been with the Florence Endocrine Clinic since 2016, originally as a phlebotomist, Mandy now works in our Front Office in billing and referrals.

Mandy enjoys running, traveling, hunting, and fishing; and spending time with her 3 children. Mandy is also an accomplished baker with a successful custom bakery business.

Sarah BuckinghamFront Office

Born and raised in Lauderdale County, Sarah graduated from Lauderdale County High school and attended UNA. Sarah served her country in the United States Air Force with multiple overseas deployments in Europe and the Middle East. After completing her tour of duty, Sarah lived in Michigan for several years working at a large medical office.

Since joining the Florence Endocrine Clinic in 2017, Sarah has become an integral part of our front office focused primarily on patient assistance and insurance approvals for patient medications.

Sarah enjoys spending time with her goats and chickens on the farm she shares with her husband.

Emma BragwellAdministrative Assistant

Born and raised in Russellville, Emma is pursing a degree in Early Childhood Education at UNA.

Emma joined the Florence Endocrine Clinic as a summer intern in 2019 and stayed on in the Front Office while she completes her degree at UNA.

Emma enjoys spending time with her dog and traveling to the beach.

Karen PhillipsPatient Service Representative

Born & raised in Russellville, Al. Karen worked as MSA for Russellville Hospital then worked for Russellville Internal Medicine for last 7 yrs. Karen is married to Carver Phillips, they have 5 children, 3 girls and two boys. They have been foster parents to many other children!! Her hobbies are sporting events, traveling with family and being active in Church!!